Service & Warranty

All Grove Hill Audio equipment is covered by a limited warranty against defects in materials and workmanship for a period of 90 days from date of purchase to the original purchaser only. A further 270 day warranty is available to the original purchaser upon proper registration of ownership within 30 days of date of first purchase.

Proper registration is made by filling out and returning the warranty registration sheet, attached to the user manual, along with a copy of the original sales receipt as proof of the original date of purchase. Only one sheet is issued with each unit, and copies will not be accepted.

You may also fill in the form below to register your purchase, but should the product require warranty repair, the paperwork noted above MUST be sent with the unit.

If the warranty registration sheet has already been removed then this is not a new unit, and is therefore not warranted by the factory. If you believe this to be a new unit then please contact the factory with the details of purchase.

This warranty is provided by the dealer where the unit was purchased, and by Grove Hill Audio, LLC. Under the terms of the warranty defective parts will be repaired or replaced without charge, excepting the cost of tubes. No warranty is offered on tubes, unless the warranty registration sheet is completed and sent with the unit.

If a Grove Hill Audio product fails to meet the above warranty, then the purchaser’s sole remedy shall be to return the product to Grove Hill Audio, where the defect will be repaired without charge for parts and labor. The product will then be returned via prepaid, insured freight, method and carrier to be determined by Grove Hill Audio. All returns to the factory must be in the original packing, (new packing will be supplied at a nominal cost if needed), accompanied by a written description of the defect, and must be shipped to Grove Hill Audio via insured freight at the customer’s own expense.

Charges for unauthorized service and transportation costs are not reimbursable under this warranty, and all warranties, express or implied become null and void where the product has been damaged by misuse, accident, neglect, modification, tampering or unauthorized alteration by anyone other than Grove Hill Audio.

The warrantor assumes no liability for property damage or any other incidental or consequential damage whatsoever which may result from failure of this product. Any and all warranties of merchantability and fitness implied by law are limited to the duration of the expressed warranty. All warranties apply only to Grove Hill Audio products purchased and used in the United States of America.

Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusion may not apply to you.

This warranty gives you specific legal rights and you may also have other rights which vary from state to state.

 

 

On-Line Warranty Registration Form

 

 

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